Firehouse Subs App
The Firehouse Subs Rewards app
Welcome to Firehouse Subs! Use our app to earn food rewards on your purchases, order from Firehouse, find locations, and more! Available for all US locations (excluding Puerto Rico). Earn 1 point for every $0.01 you spend at Firehouse Subs, and save up your points to redeem free food rewards for subs, upgrades, and more! Download this app to:+ Get a FREE large drink just for signing up+ Get a FREE medium sub on your birthday+ Manage your rewards account+ Order and pay in-app+ Find Firehouse Subs locations+ Refer friends for bonus pointsHow to:1. Sign up in the app for a Firehouse Rewards account.2. Enter your phone number at the register every time you visit Firehouse Subs, or order via app to automatically earn points.3. When you have enough points for a reward, it will turn yellow.4. Tap on the reward you want to activate it, then enter your phone number next time you order to redeem the reward, or redeem when checking out in the app.Points earned are based on the pre-tax post-discount amount spent. Rewards cannot be combined with other rewards, discounts, or offers. Need help? Contact [email protected].**Continued use of GPS running in the background can dramatically decrease battery life.+ Optimizations and bug fixes
Welcome to Firehouse Subs! Use our app to earn food rewards on your purchases, order from Firehouse, find locations, and more! Available for all US locations (excluding Puerto Rico). Earn 1 point for every $0.01 you spend at Firehouse Subs, and save up your points to redeem free food rewards for subs, upgrades, and more! Download this app to:+ Get a FREE large drink just for signing up+ Get a FREE medium sub on your birthday+ Manage your rewards account+ Order and pay in-app+ Find Firehouse Subs locations+ Refer friends for bonus pointsHow to:1. Sign up in the app for a Firehouse Rewards account.2. Enter your phone number at the register every time you visit Firehouse Subs, or order via app to automatically earn points.3. When you have enough points for a reward, it will turn yellow.4. Tap on the reward you want to activate it, then enter your phone number next time you order to redeem the reward, or redeem when checking out in the app.Points earned are based on the pre-tax post-discount amount spent. Rewards cannot be combined with other rewards, discounts, or offers. Need help? Contact [email protected].**Continued use of GPS running in the background can dramatically decrease battery life.+ Optimizations and bug fixes
Read trusted reviews from application customers
All that's missing is the Engine Company sandwich or an alternate way of ordering it, like the ability to add roast beef to a turkey sandwich. If that was there, I would use the app more.
I have work to be at and thought I could get a sandwich from here. So I tried calling in my order. They put me on hold for more than half an hour. I understand they are busy all the time but could I at least order the food I want and be able to make into work today on time.
Love it
App doesn't work. Keeps saying password is incorrect. When I request password reset I receive another error message. I love the food but can't collect rewards for money spent.
When you try to order and press get final total, it completely shuts down the app and clears your order.
App will not let you pick an ASAP time frame. I could walk into restaurant and ace order faster.
This app is an easy use way to order my favorite subs. I just order online and my meal is ready for pickup when I get to Firehouse Subs. I also appreciate the bonus points on Monday and the free sub on my birthday!!
This app sucks so bad. I don't think I have ever been so frustrated with a food ordering app in my life. In fact, I have never left a review on an app like this. It's got me so heated, and frustrated, that I felt the need to share how bad it was. The problem is that when you place an order it might just load forever. You don't know if the orders placed or not until you get to the store. If the store doesn't follow up and call you to verify the order then you're kind of screwed.
It very easy to use
If I could give it a 0 star, I would. Do not get this app. It doesn't show you your reward points. That means that you also can't use your rewards. So the incentive for frequenting the restaurant is gone. Power cycling the phone doesn't work. Updating the app doesn't work. Uninstall/reinstall doesn't work. Now, I can't even log in. I used to live Firehouse subs. I am done. No more of my money will go to them until they restore the incentives promised to me as a customer.